> ## Documentation Index
> Fetch the complete documentation index at: https://docs.concord.ad/llms.txt
> Use this file to discover all available pages before exploring further.

# Creating Skills

> How to teach Concord a new rule, either by accepting a suggestion or writing one yourself.

## Two ways memory grows

### Concord proposes

When Concord spots a recurring preference across your chats, for example a naming convention you keep correcting, it suggests a new Skill on the spot. Accept the suggestion and the next conversation already knows the rule.

### You ask

Tell Concord to remember something and it writes the Skill for you.

<Accordion title="Examples">
  * "Remember to always use the format country / format / objective for line item names on this brand."
  * "Remember to ask for confirmation before reallocating budget across IOs."
  * "Always include CTR, viewability, and VCR in my weekly report."
</Accordion>

You can also create a Skill from scratch in Settings.

## Creating a Skill from Settings

<Card title="Open Skills" icon="brain" href="https://app.concord.ad/settings/skills" horizontal>
  Manage every Skill in your workspace.
</Card>

<Steps>
  <Step title="Open Settings, Skills">
    Click your profile in the top right, open Settings, and select the Skills tab.
  </Step>

  <Step title="Create a new Skill">
    Click "New skill" and pick a template (DV360 specifics, Meta specifics) or start from a blank canvas.
  </Step>

  <Step title="Name it and write the rules">
    Give the Skill a clear, topic-based name. Write the rules in plain English, the way you would explain them to a teammate.
  </Step>

  <Step title="Set the scope">
    Leave it workspace-wide, or pick the specific brands the Skill should apply to.
  </Step>

  <Step title="Save">
    The Skill is live immediately. Concord uses it in the next chat that fits its scope.
  </Step>
</Steps>

## Skill examples

**Naming convention:**

```
Line item names follow: country / format / objective / phase.
Apply detailed taxonomy only at line item level.
Campaign and IO names should mirror the brief exactly.
```

**QA checklist before launch:**

```
Before submitting any DV360 line item:
- Frequency cap set
- Brand safety lists applied
- Geography matches the brief
- Pacing is "Even" unless the user asks for "Ahead"
```

**Reporting defaults:**

```
Default report columns: impressions, clicks, CTR, viewability rate, VCR, cost.
Always group by line item by default.
Compare to previous period unless a different range is requested.
```

**Brand-specific positioning:**

```
Premium athletic wear, target serious runners and fitness enthusiasts.
Avoid mass-market language and price-driven messaging.
```

## Best practices

**One topic per Skill.** Smaller, focused Skills are easier for Concord to load only when they matter. Avoid a single mega-Skill with every rule.

**Be specific.** Spell out exact thresholds, names, and formats. "Always use the brief budget" is clearer than "match the brief".

**Cover what to do when info is missing.** Tell Concord to ask, use a placeholder, or apply a default, so it doesn't guess.

**Scope tightly.** If a rule only applies to one brand, scope the Skill to that brand. Workspace-wide rules end up loaded everywhere.

**Disable rather than delete.** Turning a Skill off keeps the history if you want to re-enable later.

<Tip>
  The fastest way to bootstrap good Skills is to let Concord propose them as you work. Every accepted suggestion is one less thing to type tomorrow.
</Tip>