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What browser notifications are

Browser notifications let Concord notify you when a response is ready and the app is in the background. You can launch a campaign build, switch to your inbox or another tab, and come back exactly when it matters. Click a notification to open its conversation. Browser notifications

Enable notifications

Open notification settings

Manage browser notifications for this device.
The Notifications settings page with the Concord response ready setting
1

Open settings

Click your name at the bottom of the sidebar and select Settings.
2

Go to Notifications

Open the Notifications tab.
3

Enable Concord response ready

Under Browser notifications, click Enable next to Concord response ready. Allow notifications in your browser when prompted.
If your browser blocks notifications, re-enable them in the browser’s site settings, then come back to this page.

When you get notified

Concord notifies you when:
  • Concord finishes replying in a conversation
  • A platform action is ready for your approval
  • A platform action was sent to the platform
  • A message you sent was received
Notifications only fire when the Concord tab is in the background. If the app is in focus, you keep working without interruption. Temporary chats never send notifications.

Automation emails

When an automation run completes, Concord emails the report to the member who created the automation and to the members it is shared with, with a link to continue the conversation. Concord never emails your advertiser or your client on your behalf. See Automations.

Disable notifications

Go to Settings → Notifications and click Disable next to Concord response ready. The setting applies to the device you are on, and you can re-enable it at any time.
Pair notifications with parallel work: kick off a long campaign build, switch to something else, and let Concord call you back when the run lands.