Understanding Skills

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What Skills are

Skills are a new form of memory for Concord. Each Skill is a short, named unit that captures one of your team’s recurring rules: how you label brands, the way you set up a TrueView line item, your QA checklist before launch, the columns you always want in a report. Save them once and Concord pulls in the right ones the moment they become relevant, so you stop typing the same thing in every chat. Unlike a single opaque memory blob, every Skill stands on its own. You can read it, edit it, scope it, or turn it off without touching the rest.

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How Skills work

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Workspace-wide or brand-scoped

Each Skill applies to either your whole workspace or a chosen set of brands. Workspace-wide. Concord uses the Skill on every brand and every chat. Use this for rules that should always apply: company-wide naming conventions, governance, default report formats. Brand-scoped. The Skill is only loaded when Concord is working on one of the selected brands. Useful when only some clients follow a given playbook, or when a brand has unique constraints. When a brand-scoped Skill conflicts with a workspace one, the brand Skill wins.

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Built-in Skills

Concord ships a small set of built-in Skills that load automatically, so platform-specific behavior is correct out of the box. You don’t need to recreate these. They are read-only and always on.

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Skills vs instructions

Workspace and brand instructions are always part of the conversation. Skills are loaded on demand, so you can keep many of them without bloating every chat. Use instructions for the few rules that should always apply, no matter what the conversation is about. Use Skills for everything else: playbooks, checklists, platform-specific habits, anything you reach for in only some situations.